Tip Keamanan

There's no one single or definite way to verify if a transaction is fraudulent.

However, following the safety requirements, using common sense and taking a good judgment can help improve the safety of the transaction.

Safety tips for Buyers

  • Decide on the delivery terms, delivery mode, price and payment terms beforehand.
  • While meeting the seller, always meet at a safe location, preferably a public place.
  • If required, ascertain if the seller has the appropriate authority to negotiate, sell and receive the payment.
  • The best and the safest way to buy is to inspect the item, collect the item and pay at the same time.
  • It is strongly recommended you purchase directly from the seller.
  • If renting an apartment or a house, make sure you know all the terms clearly.
  • If purchasing a vehicle, it's best to get it verified by independent, third-party agencies to check for theft, damage, chassis number, vehicle history etc.
  • From electronic gadgets to cars, make sure you satisfy yourself with the condition and functioning of the item,
  • You should never give out any personal / financial information unless it is clearly required for the transaction.
  • Paying or transferring funds before you receive the item satisfactorily is extremely risky. Don't do it.
  • Avoid transactions methods you don't know or don't trust.
  • If an offer sounds too good to be true, it's best to view it with suspicion.
  • Last but not the least, do your research on the prices of comparable items.

Safety tips for Sellers

  • Decide on the delivery terms, delivery mode, price and payment terms beforehand.
  • If you are accepting cash, do your best to verify if the currency notes are genuine.
  • To be fair, the products you sell should match the features you listed on the site. This prevents any potential misunderstanding.
  • It's in your interest to exchange the goods and the payment at the same time. A promise of payment in future is risky.
  • If the buyer is looking for a bulk order, it's always wise to cross-check the buyer's credentials.
  • If the buyer is offering a mode or instrument of payment other than cash, it's strongly recommended you check if it's safe.
  • You should never give out any personal / financial information unless it is clearly required for the transaction.

Keeping your account safe

  • Never share your login and password information with anyone.
  • It's best not to store the login password info in the browser.
  • Your password should be difficult. We strongly recommend having a password that has a combination of digits, letters and symbols.
  • If you suspect someone knows your password, change it immediately.

How to create a safe ad

  • The ad you post should talk about the product/service. Stick to writing only those things that are required.
  • Control information going out from your end. The less you disclose, the safer you are.
  • When uploading photos, make sure no unnecessary personal information like your house-number or the vehicle registration number inadvertently creeps into the frame.
  • While it is good to sound genuine while publishing ads, do not disclose any personal information.
  • Be cautious of the photos you publish. Photos that have people are usually avoidable.